A recent article in the Washington Post reported that a Pew survey on technology and the family found that the vast majority of respondents felt that new technologies had no effect on the closeness of their families, with 25% reporting that tech had improved closeness and just 11% citing a negative impact. With due respect for the Washington Post, Pew, and the 2,252 it polled, let's take a closer look at some of the reported findings.
When Social Technologies did a series of research briefs in 2006 on changing family communication, we recognized that technology is having an enormous impact on two different aspects of family communication: safety and socializing. Regarding safety, there is little doubt that new technologies have improved communication. Parents feel less anxious about their children's safety knowing that they're just a mobile phone call away.
With socialization, however, the results are more mixed. Certainly technology has yielded some benefits-chief among these, its ability to bridge distances. I love being able to share our family photo albums with my mother, who lives a thousand miles away. And compared to the one-phone-for-20-kids set up of my college dorm 30 years ago, I much prefer the ability to Skype with my college-aged daughter whenever we notice each other online.
Our briefs, however, also identified some communication problems associated with new technologies:
- "Techno-ADD." Any parent who has had to repeat themselves two or three (or more) times when trying to talk to their laptop-focused kids knows this techno-disorder.
- "Blurring boundaries." A 2005 study found that those who consistently use a mobile phone reported more "negative spillover" between work and home life-and much less satisfaction with their home lives.
According to the article, the primary benefit of new technologies was its ability to allow constant connectivity, enabling parents to contact their children anywhere and anytime and facilitating what Lee Rainie, director of the Pew Internet project called "love taps"--the frequent exchange of hellos or just touching base between spouses. However, as any prostitute could tell you, frequency of contact does not necessarily mean quality or intimacy of interaction.
Could it be that many Americans are fooling themselves into thinking that frequency and quality are the same thing?
Image: qwrrty (Flickr)







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